Contact Us
Get in touch with our Rome car hire team - we are happy to help with bookings, pickups, and any questions about hiring a car in Rome.
Our Contact Details
You can reach us directly by email or phone. Our team is based in Rome and familiar with every pickup location, motorway route, and neighbourhood in the Metropolitan City of Rome Capital.
Email: info@romecarrent.com
Phone: +1 (928) 537-1060
Address: Rome, Metropolitan City of Rome Capital, Italy
When to Email and When to Call
For most enquiries - checking vehicle availability, modifying an existing booking, adding extras like a GPS navigator or child seat, or asking about one-way car hire from Rome to Florence or Naples - email is the quickest route. We aim to reply within two business hours during office hours.
If your need is time-sensitive - such as a same-day pickup at Fiumicino airport, a last-minute booking, or an issue at the rental counter - please call us directly. Phone support is the fastest way to reach a local team member who can coordinate on the ground immediately.
For general questions about driving in Rome, ZTL restricted zones near the historic centre, parking near the Colosseum or Trastevere, or fuel policy on your rental, email works perfectly and allows us to send you a detailed written response you can refer back to during your trip.
Office Hours
Monday to Friday: 08:00 - 20:00 (Central European Time)
Saturday: 09:00 - 18:00 (Central European Time)
Sunday and public holidays: limited availability by email only. Airport desks maintain their own extended hours - see below.
Where to Find Our Rome Car Hire Desks
Our main office is located in central Rome within easy reach of the main rail terminus at Roma Termini, making it straightforward to collect or return a vehicle whether you are arriving by train from Milan, Florence, or Naples. The office is also accessible from the Grande Raccordo Anulare (GRA) ring road, which is useful for drivers coming from outside the city.
Rome Fiumicino Airport (FCO) Desk
We have a staffed desk at Leonardo da Vinci - Fiumicino International Airport, located in the arrivals area of Terminal 3. This is the most popular pickup point for international travellers landing in Rome. The desk operates extended hours including early morning arrivals and late evening flights, so your hire car is ready regardless of when your flight touches down.
Rome Ciampino Airport (CIA) Desk
Our Ciampino desk serves the growing number of low-cost carriers operating into Rome's second airport, situated south-east of the city just off the Via Appia Nuova. Vehicle collection here is fast and convenient - ideal for travellers heading directly toward the Castelli Romani, the Colli Albani, or continuing south toward the Amalfi Coast without needing to navigate into the city centre first.
Hotel Delivery Across Rome
If you would prefer your hire car delivered to your hotel - whether you are staying near the Vatican, Parioli, Prati, or anywhere in the wider Metropolitan City of Rome Capital - our hotel delivery service covers most addresses within a reasonable radius. Contact us by email to confirm your address and arrange delivery timing ahead of your stay.
Specific Enquiries We Handle Every Day
Our team regularly assists customers with a wide range of car hire questions specific to Rome and central Italy. Common topics include: adding a young driver surcharge for under-25 travellers, arranging long-term car hire in Rome on a monthly basis, confirming full coverage insurance details for one-way rentals, and advising on the best vehicle class for driving narrow roads in the Lazio countryside or tackling the Amalfi Coast cliffside route.
If you have a question about driving licence requirements for non-EU visitors, international driving permits, or which vehicles are compatible with ZTL access passes around the historic centre of Rome, we are well placed to give you a clear and accurate answer based on current local regulations.
We also handle group and corporate hire enquiries, wedding car hire in Rome, and multi-vehicle bookings for film productions or events based in the city. Simply email us with the details and we will put together a tailored quote.